Booking conditions

GENERAL TERMS AND CONDITIONS Drauinsel Chalet Linsendorf

The General Terms and Conditions for the Hotel Industry (AGBH) as amended on 15.11.2006 apply, except for the points amended in this list.

BOOKINGS

The apartment is booked for the maximum number of people specified (including one additional cot). Additional guests are only possible with prior telephone or written agreement before arrival. These will incur a surcharge of EUR 30 per person per day.

PRICES

The prices are per chalet per night, including all taxes and fees. Not included are the local tourist tax and the final cleaning fee. The local tourist tax is a legally mandated charge. It is subject to change; the rate applicable at the time of departure will apply. Furthermore, we reserve the right to claim compensation for loss or damage to the inventory.
Short stays of up to 5 nights in the off-season are possible depending on availability; however, we charge a surcharge of 15%–25% for stays of up to 5 nights. During peak season and school holidays, the minimum stay is 5 nights. Shorter stays are also possible depending on availability, and we charge a surcharge of 15%–25% for stays of up to 7 nights.

CONTRACT CONCLUSION DEPOSIT

A deposit of 20% of the total amount is due no later than 8 days after booking confirmation (written or verbal confirmation of the offer). The deposit should be made by bank transfer to our account at Posojilnica Bank. IBAN: AT14 3910 0000 1403 7964, BIC: VSGKAT2K

FINAL PAYMENTS

The remaining balance is usually due before departure. Payments can be made in cash, by debit card (Maestro), by credit card, or before your trip via bank transfer to our account at Posojilnica Bank. IBAN: AT14 3910 0000 1403 7964, BIC: VSGKAT2K

CANCELLATION POLICY

General cancellation policy:

Up to 28 days before arrival date: 30%.
28 days to 1 week before arrival date: 60%.
Within the last 7 days, 90 percent.
Late/early arrival, as well as no-shows: 100% fee.
For bookings made for the following calendar year, a general 90% discount applies.
Therefore, we recommend taking out travel cancellation insurance.

CHECK IN

Check-in to the chalet is possible from 4:00 PM. If you arrive earlier, you are welcome to use the garden and the bathing area at Lake Linsendorf.

CHECK OUT

We kindly ask you to vacate the apartment and return the key by 10:00 AM on your departure day. You are welcome to use the garden (until 2:00 PM) and the bathing area at Lake Linsendorf on your departure day. Should you vacate the apartment later, we will charge for an additional day.

GARDEN

The garden is for your exclusive use. Please be considerate of the neighbors. A large play area and seating on the terrace are available. Parents are responsible for supervising their children and are liable for any damages.

AKTIV CARD SOUTHERN CARINTHIA

With the Aktiv Card Südkärnten, you can experience numerous activities and adventures in the region completely free of charge. You will automatically receive the Aktiv Card Südkärnten upon arrival from mid-April to the end of October, valid for the entire duration of your stay. Information about the card can be found here: Aktiv Card Südkärnten.

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